This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 100 hours of work placement as detailed in the Assessment Requirements of the unit of competency. The Child, Youth and Family Welfare specialisation unit will require an additional 120 hours to be completed.
JOB PROSPECTS
Successful completion of this course may enable you to progress towards Graduate Certificates and to continue work efficiently within the Community Services Sector which may include the following occupational titles:
- Senior Youth Worker
- Community Development Worker for Social Housing
- Community Work Coordinator
- Coordinator of Volunteer Work
- Team Leader
- Community Case Manager
- Care Team Leader
- Youth Housing Support Worker
- Community Recreation Coordinator
- Case Coordinator (Community Services)
- Family Services Coordinator
- Housing Manager
COURSE DURATION
Total number of units = 20 (12 core units + 8 elective units)
COURSE OVERVIEW
Total number of units = 20 (12 core units + 8 elective units)
CORE UNITS (12 UNITS)
| Code | Name |
|---|---|
| HLTWHS003 | Maintain work health and safety |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCPRP003 | Reflect on and improve own professional practice |
| CHCCCS007 | Develop and implement service programs |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM017 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
ELECTIVE UNITS (8 UNITS)
| Code | Name |
|---|---|
| CHCADV002 | Provide advocacy and representation services |
| CHCCOM003 | Develop workplace communication strategies |
| CHCMGT003 | Lead the work team |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCPRP004 | Promote and represent the services |
General Electives
| Code | Name |
|---|---|
| CHCGRP002 | Plan and conduct group activities |
| CHCMHS001 | Work with people with mental health issues |
| CHCPOL002 | Develop and implement policy |
100 Hours of work placement required
OR Group C – Child, Youth and Family Welfare – Specialisation
| Code | Name |
|---|---|
| CHCPRT025 | Identify and report children and young people at risk |
| CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people |
| CHCMHS013 | Implement trauma informed care |
Additional 120 work placement hours
